Return & Refund Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Window

You may request a return within 10 days of receiving your order.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition.
• Include original tags and packaging, if applicable.
• Be accompanied by proof of purchase or your order number.

Made-to-Order Products

Many of our products are made especially for you after you place your order. Because of this, we do not accept returns or exchanges for:

• Change of mind
• Incorrect size ordered by the customer
• Color or design preference
• Buyer's remorse

Please review product descriptions and size charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 10 days of delivery.

To help us resolve your request quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the item and, if applicable, the packaging

After reviewing your claim, we will provide a replacement, store credit, or refund, as appropriate.

Return Shipping

If a return is approved because the item was damaged, defective, or incorrect, we will provide instructions for the return process and cover any applicable return shipping costs.

For all other approved returns, the customer is responsible for return shipping costs unless otherwise required by law.

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process and post the refund.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Exchanges

Because many of our products are made to order, we do not offer direct exchanges.

If you received a damaged, defective, or incorrect item, please contact us within 10 days of delivery, and we'll work with you to provide an appropriate resolution.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

• Clearance or final sale items
• Gift cards
• Personalized or custom-made products
• Digital products or downloadable content

How to Start a Return

To request a return or report an issue with your order, please contact us within 10 days of receiving your purchase. Include your order number and a brief description of the reason for your request, and we'll respond with the next steps.

We reserve the right to decline returns that do not meet the requirements outlined in this policy.