Privacy policy

Privacy Policy

Last Updated: July 11, 2026

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our online store (bouncetogo.com).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Site, we may collect the following information:

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)

Note: We do not store or have access to your complete credit or debit card information.

Order Information

  • Products purchased
  • Order history
  • Shipping information
  • Transaction details

Device and Usage Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website
  • Shopping activity on our Site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Comply with legal obligations
  • Send promotional emails if you have subscribed to our mailing list

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in those emails.

3. Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Shopify, to power our online store
  • Payment processors, to securely process payments
  • Print-on-demand fulfillment partners, to manufacture and ship your order
  • Shipping carriers, to deliver your purchase
  • Analytics providers, to understand website performance
  • Email marketing providers, if you subscribe to our newsletter

We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Provide a better shopping experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

While we strive to protect your information, no method of transmitting or storing data over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal exceptions
  • Request information about how your personal information is used

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

9. Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be posted on this page with a revised "08/14/2025" date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page or by email.

We will make reasonable efforts to respond to your request in a timely manner.